Customer reviews

Read what our customers have to say about Elemental UK

"Hands down the best outdoor session I have ever taken part in. I myself am a part time outdoor instructor. As a couple we were given a voucher to partake in the coasteering activities. From the moment we arrived the reception staff made us feel at home and were so accommodating (even fixing our broken hairband!). Josh, our instructor made our session both personal and professional, whilst teaching us the necessary skills in a relaxed environment. Josh was an exceptional instructor who pushed us both (not literally!) and made us feel safe and in control at all times. I cannot recommend this centre to anyone anymore, and I will make sure I return anytime I am down this neck of the woods again. "

Clint and Brittany , Swanpool, 16 August 2016

"I just wanted to say a huge thank you to the elemental team, especially Luke who ran the kids club yesterday. Eddie had the best time and hasn't stopped talking about the afternoon he spent at the beach learning archery and body boarding, also we haven't laughed so much when watching the kids in the bumper balls!! We would recommend Elemental for an amazing day. Thank you. 10\10."

Sophie Vignoles, UK, 09 August 2016

"I have been delighted with the number of pupils that went with Elemental to ski in France, this year, that have mentioned the alps trip as the highlight of the year. We knew, here at the RGS, that they had had a fantastic time but when I have read the accounts and opinions of each of our skiers it has become more evident that they gained so much from the event. More than simply 6 days of skiing, they have referred to the journey, your staff, the hotel and each of the various activities that we put together as having been superb. Your company has, once again, made a difference and we will be eagerly booking again for next year."

Roland Craig, Newcastle Grammar School, 25 June 2016

"Ben, our instructor was really enthusiastic and funny. The jumps he selected were really good and he was really encouraging, but let you pick what you felt confident with. Trip also included swimming into caves and kayaking- really adapted outing to what we wanted- highly recommend!"

TripAdvisor, Cardiff, 11 June 2016

"We travelled down to Newquay for a Stag party at the beginning of May. Tony could not have been more helpful before hand and seemed to be able to cater for our every need, even offering alternative activities if the weather inclement. Although my navigation skills on the day left something to be desired, the activities and BBQ lunch was above and beyond what we expected. The location is idyllic. The beach activities were fun for all ages, and the girls looking after us did a superb job. We opted for the BBQ lunch, this is a must, the quality really was excellent. In the afternoon we went surfing as the weather was not conducive to kayak, again everyone had a go and it was brilliant fun, if a little on the cold side. I would absolutely recommend to anyone visiting Newquay. I feel we had great value for money, customer service, facilities, food and above all a thoroughly enjoyable day for all. Well done Tony and team, keep up the good work."

Oliver, Dorset, 16 May 2016

"I booked a one-to-one session to learn how to paddleboard at a very reasonable £30. The staff were all very friendly and provided me with a wetsuit, helmet and buoyancy vest - even some shoes as I didn't have old ones of my own. I was taught by Josh who was encouraging and enthusiastic. We went through the different strokes on the land before heading out to sea. It was a lovely sunny day and not too choppy. I really got to grips with paddleboarding on my knees and turning. We explored a 'secret beach' and cave and then I managed to stand on my board the whole way back! A really pleasant experience. I can't recommend these guys enough. (I also noticed they are registered with various safety standard schemes, which was reassuring.)"

Harriet, UK, 05 May 2016

"Just got back from Swanpool beach having been out kayaking with Josh. He took my son and I out last month on a sit on kayak but this time I tried a sit in. What a fantastic instructor!he must have arms like Arnie after righting my kayak that many times! Such patience and a calm reassuring manner. A real natural teacher. What a credit to elemental for having someone like Josh in your employment. Thanks again"

Duncan, Portreath , 01 July 2015

"Dear elementaluk, When I went to Newquay with Clayesmore this week everything about the trip went absolutely brilliantly so I just wanted to thank you all at elementaluk for the best time of my life on holiday. Our representative was Sam and he was amazing, please pass on my gratitude to him for the fantastic time I had and please pass on my deepest gratitude to all the staff and instructors at Tolcarne and Falmouth Swanpool beaches for the great time my friends and I had. And a special thanks to the medical staff and Sam for helping me when I had two nose bleeds on the same day. The two trips on the rhib where fun. The entire trip was the best in my life. I will definitely be doing a return visit to the hotel and beaches. I can't thank you enough for the amazing school trip. From Thomas "

Thomas, year 8 Clayesmore Dorset, 22 June 2015

"I have organised a few trips now and this was by far the easiest, most organised and well run trip. Elemental staff were fantastic and worked so well with all of our Year 9 students. They knew when to push them to do something and when to back away. The students want to go again next year as do the staff! Parents have praised the trip highly and can't believe how much their son/ daughter enjoyed themselves. Couldn't recommend Elemental more highly."

Sian Maloney, , Stratford Upon Avon School, June 2015, 11 June 2015

"I have been running a watersports school trip with Elemental for the last 10 years. Every year the Elemental team go out of their way to make it a fantastic and in some cases, a life changing experience. I cant rate it highly enough."

Matthew Rush, The Grange School, Aylesbury, Buckinghamshire, 30 September 2014

"This was our third year and our 10 year old absolutely loves Kid's Club. The staff are fab."

Audrey Carson, Colchester, 06 August 2014

"I did Coasteering on Friday 25th July with the instructor Josh. The experience was very good and fun with Josh helping everyone to do the jumps and climbs"

Gareth Crandon, Leamington Spa, Warwickshire, 28 July 2014

"Not only does Elemental supply a thoroughly comprehensive package of activities for the students, they also provide a truly comprehensive service when planning and organsising the trip. Never have we been in better hands. The action packed week enjoyed by our Year 8 students has been praised and talked about for weeks afterwards. Parents have been full of praise for the experiences their youngsters have had and for the excellent care and committment that was shown by the Elemental team. We cannot praise Elemental highly enough."

Nena Selmes, Woking High School , Surrey, 27 June 2014

"My 9-yr old thoroughly enjoyed his recent Kayaking and Coasteering day with you. The instructor was great - just the right balance of cool and challenge with the kids and reassuring and informed with the parents. Thank you !"

Milly Gandy, High Wycombe, Buckinghamshire, 23 April 2014

"I recently completed a 3 Star Sea Kayak course with Elemental. I cannot praise the company enough. Great coaching and support from the staff made the whole course enjoyable. A fantastic group of people that will go the extra mile to make sure your course/activity/party is a great experience from start to finish. "

Kevin Jackson, Penzance, Cornwall, 18 April 2014

"We have been delighted with the excellent package that Elemental provide, and with the care, support and guidance they offer throughout the whole process. Since our first trip with Elemental we have never looked back."

Mike Scott, Woking High School, 31 January 2014

"I cannot speak highly enough of the facilities and staff at Elemental UK. They are kind, courteous and sensitive to the needs of all children. Their equipment is of high quality and well maintained and the services they offer are at a reasonable price. I would not and will not hesitate to use ElementalUK again for beach and water activities. Given the chance I would send my children every week!"

Josh Lord, Roskear School, Camborne, 31 October 2013

"We love it so much we come back every year! Excellent location, with excellent instructors who are knowledgeable and fun, great facilities and high-standard equipment. Students talk about how much they enjoyed their enrichment week even years later. For both staff and students it’s the highlight of the year."

Lucinda Baines, South Dartmoor Community College, 15 September 2013


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