Frequently Asked Questions

Will Kids’ Club still run if it’s raining?
Kids’ Club will usually run in the rain, but if there are strong winds or if the sea is particularly rough, we may have to cancel your session, alter your chosen activity or rearrange it for another day. Please call us to check before you set out, and please accept our apologies if plans have to change.

What do I need to bring?
All safety equipment, such as buoyancy aids and helmets, is provided and included in the price. We also have wetsuits in just about every size under the sun. All you need to bring is a towel, your swimming gear, some shoes you can wear in the water, some sunscreen for sunny days and some warm clothing for afterwards.  

Are wetsuits and buoyancy aids included in the price?
Yes, we include all the safety equipment for whatever activity you choose – no unexpected surprises when you come to pay.

Is it easy to park?
Parking is available directly opposite Swanpool Beach, and from here there is easy level access to ElementalUK HQ. There is a small all-day parking charge during the summer months – but keep your ticket and you get a few cup of tea at the café! Alternatively, free on-street parking is available on the approach road to the beach kadıköy escort.

Tolcarne beach is a short walk from the town centre and access is via some steep steps or the sloping beach road. There is no dedicated car park at Tolcarne, but free on-street parking is available at various locations nearby, and there are several pay and display car parks in the area.

See our locations page for more details.

Do I have to be able to swim to take part in Kids’ Club?

No, you do not have to be able to swim and everyone is provided with a buoyancy aid. Instructors accompany all booked activities – although kayak hire, SUP hire and dinghy hire are unaccompanied.

Can I use my own wetsuit?

I am a really good swimmer – do I have to wear a buoyancy aid?
Yes, even our instructors wear the relevant safety equipment for each activity. It is part of our duty of care to our clients and it is a legal requirement from our insurers.

Can I take a sailing boat out if I have not sailed before?
No. We are happy for you to take out a dinghy if you have sailed before, but you will need an instructor to accompany you so that you can learn the ropes before you do a solo sail.

Do I need to stay while my children do Kids’ Club?
No, although lots of parents chill on the beach while the little ones go off on an adventure. Every Kids’ Club is fully accompanied by our instructors who are safety checked (DBS) and have the appropriate coaching certificate for the activity they are running. All staff are also first-aid trained. All we ask is that you leave us a contact number so that we can reach you if necessary during the session.

Can we surf at Swanpool?
Falmouth is a beautiful sheltered beach – and though there are sometimes some waves it is best to visit our north-coast centre at Tolcarne Beach, Newquay, which is world renowned as a great surfing location. Our experienced instructors will help you get the best experience possible, whatever your level of surfing expertise.